• Cultural Assessments
• Access Point Linguistic Assessments
• Community Needs Assessments
• Cultural Competence Plan
• Outreach Marketing
• Cultural Competence Training
• Medical Interpreter Training
• Working with interpreters in Health Care
• Translations and Interpretations
• Bilingual Skill Validation
• Bilingual Call Center

• Healthcare
• Financial
• Insurance
• Government

CulturaLink’s Cultural Consulting Services are focused on helping leaders understand the current internal culture of their organization, their external marketplace, and help structure the organization to achieve cultural competency. By understanding what the current situation is, an organization can prepare itself to offer improved services and in turn increase staff performance and client satisfaction.

CulturaLink comprehensive assessment process is designed to uncover the challenges faced by your organization in terms of cultural competency. As a result of this process, we provide the tools and the knowledge needed to understand how Hispanics/Latinos and other minority groups think, act, and search for services. With these tools, your organization will be prepared to meet the needs of diverse populations.

Cultural consulting services include: internal cultural exam; customer access point assessment; community needs assessment; strategic cultural competence plan development and implementation; and outreach marketing.