• Cultural Assessments
• Access Point Linguistic Assessments
• Community Needs Assessments
• Cultural Competence Plan
• Outreach Marketing
• Cultural Competence Training
• Medical Interpreter Training
• Working with interpreters in Health Care
• Translations and Interpretations
• Bilingual Skill Validation
• Bilingual Call Center

• Healthcare
• Financial
• Insurance
• Government

CulturaLink’s Cultural Assessment tool was developed as a cultural organizational exam to identify perceptions, barriers and challenges that might exist when organizations try to meet the changing market needs.

Through a comprehensive data gathering methodology that includes internal surveys, interviews, and focus groups, the cultural assessment reviews:

• an organization’s practices and polices
• community activities
• internal climate and perceptions
• physical environment
• customer satisfaction
• community relations and community-based organization perceptions
• analyzes and summarizes operational data

This study provides significant insights into potential operational strategies and tactics that would be designed to enhance and/or maintain optimal levels of multicultural competence within your organization.

As a result of this assessment CulturaLink develops a comprehensive plan to close cultural gaps that exist, and guides your organization to create and implement cultural competency initiatives.