Sunday, February 05, 2012.

• Cultural Assessments
• Access Point Linguistic Assessments
• Community Needs Assessments
• Cultural Competence Plan
• Outreach Marketing
• Cultural Competence Training
• Medical Interpreter Training
• Working with interpreters in Health Care
• Translations and Interpretations
• Bilingual Skill Validation
• Bilingual Call Center

• Healthcare
• Financial
• Insurance
• Government

CulturaLink’s Community Needs Assessments are designed to examine the community’s perception of your organization in terms of the quality of services given to customers of various cultural, racial and ethnic backgrounds. It also measures the community preference, and analyzes the market by looking for preferences regarding diverse staff, multicultural services, of multicultural understanding and empathy towards diverse communities offered by you and your competitors.

The customized study includes surveys conducted via phone, mail, focus groups or personal interviews with the local community-based organizations leaders.

CulturaLink will provide a full analytical report, valuable key findings and recommendations to help your organization reach and better serve multilingual and diverse communities.